Home Entrepreneur How to improve your communication when knowing 8 types of listening

How to improve your communication when knowing 8 types of listening


April 20, 2021

7 minutes of reading

This article is translated from us Spanish edition using AI technology. Errors can persist due to this process.

Comments expressed by Businessmen the contributors are their own.


During human communication, listening presents a fundamental aspect. Can think of words as the main character; however, the real process is based on listening.

In a human act, you make yourself present – or absent – in front of others; We give cues and participate in a dance, if it is moral, can help you significantly improve relationships.

In the world of listening there is another fundamental aspect, and that is the aspect of attention. It is about the level of conscious participation in order to be fully present. Only in this way can you build a solid, consistent, authentic, and coherent communication bond than if you did it in the context of noise, distraction, and noise.

The different types of “listeners” we are in

According to different authors and fads, there is a wide range of characteristics depending on the situation and the framework you come up with for conversations from a listening perspective.

The main forms it acquires are: appreciation, selection, insight, analysis, synthesis, empathy, attention, and active listening.

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You may have heard a lot about active listening, although there is more to it than that. It is always good to expand our reference map to be able to navigate from a variety of angles and thus, choosing the way that works best according to the context of your conversation with others.

Here’s a review of each of the following:

Listen to appreciation

It happens when you listen without paying attention; we simply listen. Listen more deeply and engage more. No attention was paid to any attention. You “hear” a noise without paying too much attention to what the other person says. For example, a customer service employee is not dedicated to his or her task when it comes to receiving complaints from users.

Listen selectively

In this case, you choose the information that interests you. Faced with some aspect of the message they convey to us, you pause that and put the rest aside. That is, you apply filters, even judgments and interpretations to choose from. As a result, it’s a listening part, fragmented by your own map of interest. For example: You will make a purchase and your absolute priority is the pre-specified budget that you have in mind; Everything else they tell you will be filtered according to whether it matches that number or not.

Listen wisely

That is where you listen to the entire message and then determine what details are relevant to you. Maybe the focus is on the end of the problem – so you need to listen to everything and then be selective. For example, when you go to a lawyer and he tells you the pros and cons of a situation you want to deal with; you listen to their arguments and positions, then you choose what works for you.

Listen to analysis

For this listening model, you pay attention to the order and meaning of the information, and what you want is to understand the relationship in the ideas to reflect the message. In general, the left brain hemisphere is dominant, of the logical type, to separate the information received. For example, when they explain how to complete a document or listen to an argument with details. Then you analyze if those conclusions are relevant and you can ask questions to corroborate that.

Synthesize listening

Through the act of listening, you direct the conversation to gain some specific information. One technique is to ask direct questions to elicit ideas from others. For example, if you plan to buy or rent an apartment and you ask the real estate agent, which guides the conversation and allows you to quickly draw conclusions from your answers and wishes. about real estate as well as your perception.

Listening to empathy

Empathy is the ability to put yourself in the other’s shoes, and in this kind of listening, you achieve a connection that goes beyond reason: engaging emotionally, doesn’t mean imitating things. happened to the other person. You are fully present and you follow the rhythm of the conversation they maintain. You paraphrase the message from the world of the emitter. For example, your partner narrates a workplace event that affected his feelings; And you are there, listening, to provide support and support.

Listen carefully

It is an effective way of listening, and is characterized by being present in your body, mind, and mind at the service of the communication you are maintaining. It builds on empathy and real seeking to understand and connect with the other party. For example, when you listen to a very close friend of yours talk about a situation they are going through, and you are here and now.

Listen actively

Connect with attention and analysis, and aspects of all others. You could say that this kind of listening goes beyond speech: you observe body language, speech speed, voice and, of course, the message. There is a deep, attentive, sensitive connection that seeks explanations from which cosmos the other communicates. Attention, concentration, and interaction arise, seeking to understand and interpret the message. For example, when you are with someone on your team or with your leader, setting the goals of a project, in addition to paying attention to details, you decode what he said, how he I say, what barriers he shows and what he doesn’t, and what hasn’t been said underneath the words.

10 tips to learn how to listen

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  1. Avoid interrupting; let the others finish talking. Ask others for permission to do so.
  2. Eliminate judgments and prejudices for pure listening.
  3. Take notes on key concepts to keep talking.
  4. Listen 80% of the time; 20% said.
  5. Ask transformative questions to invite action and dig deeper. Do not guess or “read the mind” of the other person.
  6. In the event of a disagreement, express that you understand their point of view, even if you want to share a different view.
  7. Chats are prepared, especially if they’re difficult.
  8. In complex situations, express the truth without judgment; how do you feel after that; Next, what is your need on this issue and finally a specific and specific request to the other party.
  9. Take care to eliminate noise and interference that cause difficulty hearing.
  10. Maintain regular eye contact: it brings you closer and helps you connect better.

Are you just listening or do you listen?

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