Predicting customer diverse needs takes thought, intent and attention and it’s not something that comes without a job.
April 15, 2021
4 minutes of reading
Comments expressed by Businessmen the contributors are their own.
Anticipating the diverse needs of customers needs to be thoughtful, intentional and attention. It’s not something that comes without a job and Alex Bradberry, owner and founder of Sparkling bar, well aware of what is needed to create a truly holistic experience for her customer. In this week’s in depth, Alex, whom we heard about in volume three, tells us her expertise in the matter.
“Time is the most valuable currency, so when people give their friends it’s important to think about all the details they could consider, even if it’s not. is what we have to face “. With this in mind, Alex runs The Sparkle Bar in a way that makes sure all of her clients feel good about the choice they’ve made to patronize her business.
In fact, it is motivation behind her business. “I have been to places that are not there [makeup] The shade is right for me, so when it comes to our business we want to make sure we have the shade for each one – so no one has experience when there’s something for them. It was done in a very deliberate way. ”
Everyone has different needs and study Those needs are not always easy, but that does not mean it is not worth doing. Every day, as you meet new customers, think about what you can remove from a situation that could be helpful for your business. For Alex, it’s about her moments with clients, along with her relentless devotion education and learn. She prioritizes “being aware and understanding of your customers – engaging in conversations, reading different publications and listening to all the different podcasts to keep up with the culture and stay aware of what. happening in the world ”.
It is that attitude that makes Alex different as a business owner and The Sparkle Bar as a business. This type of commitment to the diverse needs of customers is something all businesses should strive for. Alex and her staff walked into every situation and reminded themselves “we set the temperature, we didn’t regulate it”. Instead of waiting to fix the problem once it crashed, Alex worked tirelessly to anticipate customer needs and create solutions ahead of time.
Here is a quick look at some of the knowledge of this episode:
- Put yourself in the shoes of your customers. Going a mile in someone else’s shoes is always good advice, especially when it comes to their experience with your business. At The Sparkle Bar, for example, Alex spends considerable time thinking about the chairs she chooses, ensuring that whoever you are, you will be comfortable.
- Educate yourself and listen. Perhaps the most important part of predicting diverse customer needs is taking the time to understand and understand what those needs might be. This requires time, work and a willingness to make real changes in the way you run your business.
- See each person as an individual. Everyone will experience your business differently, so try to visualize those experiences and how you can put your customers at the center of each person – as Alex says, “keep Your customers are at the forefront and thinking about how you can continue to serve them is the recipe for success.
Listen to the episode below to hear live from Alex and registration come Behind the reviews for more information from new business owners and reviewers every Thursday.